Case Manager - Community Support Services (CSS)

Clifton, NJ

Full Time

02. Mental Health Program

Mid Level

JOB SUMMARY:

The Community Support Services Case Manager/Administrative position has dual responsibilities to deliver both behavioral health services directly to residents residing in the community and provide administrative support tasks which provide direct support to the County Directors and the CSS teams. The CSS Administrator will develop systems, processes and procedures to improve the operating quality and efficiency of the CSS program. Duties are performed to ensure compliance with regulatory agencies.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Provide training and support to residents in areas such as: skills development, medication management, work readiness activities and illness management and recovery.
Provide crisis assessment and intervention.
Provide termination planning, and provide medication and psychosocial education to clients.
Develops and maintains positive collaboration with other provider agencies serving clients. Maintain knowledge and familiarity with referral sources within the community. Provide consultation when needed.
Develops and maintains quality, accurate clinical documentation and charts for all clients served.
Maintains agency-required annual trainings including, but not limited to, client rights and grievances, safety training, infection control, and others as required by OHMAS.
Remains free from citations by other providers or by consumers for unethical practice and meet standard for own profession.
Adheres to all organizational and departmental policies, including compliance with all behavioral and ethical expectations.
Participates in supervision as directed by agency policy.
Any other tasks/responsibilities as directed by Director or assigned designee.
On-call responsibilities as assigned by the Director.
Performs other duties as deemed appropriate by the Supervisor/Director.
Complete and maintain all documentation being sent/received from the IME.
Maintain and create clinical documentation in EHR system; including completion of forms and scanning of documents.
File and archive documents as needed.
Reviews charts for 100% compliance with record standards at least once each quarter or more often as directed.
Compile Productivity reports generated by County Directors ensuring the implementation of a comprehensive tracking system.
Track and monitor all residents IRP units of service and coordinate information with CSS team and Director.
Organize, track and maintain IRP and CRNA tracker for the Northern Region.
Partners with Directors in the review and implementation of policies and procedures.
Partners with Directors to support internal and external auditing, including review, preparedness, active audits, and action plans.
Prepares and compiles reports as requested and needed by DMHAS and including but not limited to Annex A’s and QCMR’s as generated by County directors.
Ensure all documentation of Annex A’s and QCMR’s are distributed to DMHAS County Administrators and DMHAS and corporate finance.
Responsible for providing information and registration of staff for mandatory Rutgers training.

QUALIFICATIONS:

A Bachelor’s Degree from an accredited college or university in social work, rehabilitative counseling, psychology, counseling, or other related behavioral health or counseling program discipline.
A minimum of 2 years working in a community based behavioral health setting.
Valid driver's license in the state of residence plus three-year driving history and a driving record in good standing.

SALARY:

$22.76 per hour.

#INDPR1

EEO STATEMENT:

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you have a valid driver's license?*

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Desired salary*

References: Please enter names and contact information:

Pursuant to federal law, the Office of Inspector General's recommendations, and SERV's Compliance Plan, each applicant must answer and certify the following questions:

Have you ever had your professional license suspended, revoked, or received a board action?*

Are you currently charged with a criminal offense related to the delivery of health care services?*

Have you ever been convicted of a crime, entered into a plea bargain, or other arrangements with prosecuting authorities relating to any of the following? (check all that apply)* The delivery of health care servicesCrimes of neglect, violence, theft, dishonesty or financial misconductAny other offenses not listed in 1 or 2 aboveNever as it pertains to delivery of health care services, crimes of neglect, violence, theft, dishonesty or financial misconduct

If yes to any, please give date(s) and a brief description of the offense and sentence. (If none enter N/A)*

Have you ever been found civilly or criminally liable for abuse/neglect?*

Have you ever been excluded (or proposed for exclusion) from the Medicare or Medicaid programs or any other Federally funded health care program, or had a civil monetary penalty or administrative fine imposed against you?*

If yes, please give the date and a brief description of the offense resulting in the penalty and date of reinstatement. (If none enter N/A)*

Have you previously worked for SERV?*

Can you perform this job's required duties with or without reasonable accommodations?*

Do you have any relatives who currently work for SERV?*

If yes, please provide the name of the relative. (If no enter N/A)*

Do you have a valid and current driver's license in the state you currently live in?*

Is your driver's license considered a learner's permit, or a probationary license by the state that issues it? (Probationary licenses typically have restrictions on driving hours and number of passengers in the vehicle and are most commonly issued to drivers who have just obtained their first license.)*

Have you had a driver's license for at least two years?*

I am able to attend a one to two week onboarding training from 9AM to 5PM. (This is a one-time requirement)*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our career page!

Case Manager - Community Support Services (CSS)

Apply for this position