Senior Vice President of IT and Business Transformation Services

Hamilton, NJ

Full Time

01. Corporate Office

Senior Executive

SERV, a well-established leader in behavioral healthcare in New Jersey, supports people with mental illness and/or intellectual/developmental disabilities as they achieve greater independence and life satisfaction through a wide range of services.

The SVP of IT & Business Transformation Services is responsible for supporting change initiatives at SERV Behavioral Health System, Inc. across cross-functional teams in multiple capacities. This role contributes to the implementation and ongoing support of the organization’s technology infrastructure, mission driven clinical work, policies and procedures.

The SVP works alongside all leadership, teams, business services and practice group departments, to provide ongoing service and support to SERV Behavioral Health System, Inc. The SVP of IT & Business Transformation Services reports to the Chief Financial Officer.

RESPONSIBILITIES:

Oversee technology infrastructure (networks, computer systems and IT assets) of the organization to ensure optimal performance, including local and wide area connectivity and remote access;
Plan, deploy and maintain SERV information technology systems including, but not limited to, EHR;
Lead and mentor IT & Business Transformation Services team, providing guidance, training and support;
Lead and support large-scale projects incorporating proactive and innovative solutions to address business challenges and achieve organizational goals and objectives;
Provide processes, structures, policies and tools for individual project and program management across the organization;
Seek synergies across the business; establish shared infrastructures, common systems and use of technology to support business processes;
Develop and implement information technology policies, procedures and best practices to support organizational goals;
Direct project management staff, and work with other department leaders to define, prioritize, and develop projects and programs;
Identify technology updates and optimize systems as appropriate;
Facilitate setting timelines, dashboards, associated budgets and financial benchmarks;
Provide comprehensive plans and standardized data reports using existing EHR and any applicable interconnected software;
Collaborate at all levels of the organization;
Oversee relationships with vendors, contractors and service providers related to IT infrastructure;
Ensure data and hosts are secure, protected from threats and meet regulatory requirements;
Other duties as assigned or as necessary to meet departmental or organizational objectives

QUALIFICATIONS & SKILLS:

Ability to develop interpersonal relationships.
Excellent people management skills.
Ability to influence stakeholders and work effectively as a member of a team.
Clear, concise and persuasive verbal, written and presentation skills.
High standards in ethical conduct.
Excellent organizational, teamwork, customer service and problem-solving skills.

REQUIRED LICENCES AND EXPERIENCE:

Bachelor’s degree in business, computer science, engineering or related field; Masters or MBA preferred.
10+ years of management and leadership experience.
10+ years of planning or program management experience in a high-growth, dynamic, rapidly changing healthcare environment.
Demonstrated success managing strategic, operations, and technology projects and processes.
Valid Driver’s License in state of residence.

SUPERVISES:

Applications Systems Analyst
IT Infrastructure Support Engineer
Senior Network Engineer

SALARY:

$141,401.70 per year.

#INDPR1

EEO STATEMENT

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

Do you have a valid driver's license?*

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Desired salary*

Pursuant to federal law, the Office of Inspector General's recommendations, and SERV's Compliance Plan, each applicant must answer and certify the following questions:

Have you ever had your professional license suspended, revoked, or received a board action?*

Are you currently charged with a criminal offense related to the delivery of health care services?*

Have you ever been convicted of a crime, entered into a plea bargain, or other arrangements with prosecuting authorities relating to any of the following? (check all that apply)* The delivery of health care servicesCrimes of neglect, violence, theft, dishonesty or financial misconductAny other offenses not listed in 1 or 2 aboveNever as it pertains to delivery of health care services, crimes of neglect, violence, theft, dishonesty or financial misconduct

If yes to any, please give date(s) and a brief description of the offense and sentence. (If none enter N/A)*

Have you ever been found civilly or criminally liable for abuse/neglect?*

Have you ever been excluded (or proposed for exclusion) from the Medicare or Medicaid programs or any other Federally funded health care program, or had a civil monetary penalty or administrative fine imposed against you?*

If yes, please give the date and a brief description of the offense resulting in the penalty and date of reinstatement. (If none enter N/A)*

Have you previously worked for SERV?*

Can you perform this job's required duties with or without reasonable accommodations?*

Do you have any relatives who currently work for SERV?*

If yes, please provide the name of the relative. (If no enter N/A)*

Do you have a valid and current driver's license in the state you currently live in?*

Is your driver's license considered a learner's permit, or a probationary license by the state that issues it? (Probationary licenses typically have restrictions on driving hours and number of passengers in the vehicle and are most commonly issued to drivers who have just obtained their first license.)*

Have you had a driver's license for at least two years?*

I am able to attend a one to two week onboarding training from 9AM to 5PM. (This is a one-time requirement)*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our Career Page!

Senior Vice President of IT and Business Transformation Services

RESPONSIBILITIES:

SUPERVISES:

Apply for this position